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Answered

In community edition for a Case can I customize "Status" and "Type" of case?

Rahul 12 months ago • updated by Nguyen 12 months ago 1

I am using community edition and wanted to know whether I can customize (add new options, modify existing option) to the drop down lists "Status" and "Type" for a Case?

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Answered

We don't support this feature in the community edition