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Answered

Problem creating task ticket in community 7.0.1 edition

mymonkey99 1 year ago updated by Nguyen 1 year ago 4

We already received "projectid may not be null" warning when creating tickets and tickets are not created.  These are the error logs.

WARN org.springframework.context.support.ReloadableResourceBundleMessageSource:435 - Could not parse properties file [validation.xml]
java.util.InvalidPropertiesFormatException: org.xml.sax.SAXParseException; lineNumber: 7; columnNumber: 17; Document root element "validation-config", must match DOCTYPE root "null".
at sun.util.xml.PlatformXmlPropertiesProvider.load(PlatformXmlPropertiesProvider.java:80)
at java.util.Properties$XmlSupport.load(Properties.java:1201)
at java.util.Properties.loadFromXML(Properties.java:881)
at org.springframework.util.DefaultPropertiesPersister.loadFromXml(DefaultPropertiesPersister.java:78)

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Caused by: org.xml.sax.SAXParseException: Document root element "validation-config", must match DOCTYPE root "null".
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:203)
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.error(ErrorHandlerWrapper.java:134)
at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:396)

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Has anyone run into it?

Meant to say We always get this error.

Answered

What is the java version you are using?

Oracle java 1.8.  Found out it only breaks if I try to create new tickets from the New menu button on the top of the screen.  If I open a project->ticket and then create a new ticket then it works fine. :)

Hum, it's strange! From the error log, I can not reproduce the issue. By the way, let see if it happens in the new MyCollab release.