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Planned

please fix bug that logs me out!

Tom Wilkinson 5 years ago updated by Nguyen 4 years ago 6

Great tool - but please fix bug that logs me out! Just spent half an hour typing into a phase and got booted out and lost my work!

Started

Sorry for this confused issue, we will fix the user session timeout to prevent the user lost data when the screen is inactive for a while. This issue will be fixed in the next update.


Regards,

Hai Nguyen

I also often see the "Log In" screen in the middle of browsing through the project. It pops up, but then it goes away.

Noted it, we will address and fix it in the next update as well. Please check the next release at the end of next week.

Regards,

Hai Nguyen

Fixed

Hi, the new version has just released, and we fixed the issue that log user out. This issue is closed.


Regards,

Hai Nguyen

I just experienced this problem with the latest version of MyCollab downloaded from the website less than a week ago, lost a bunch of work after stepping away from my PC for less than five minutes.

Planned

The system will log out after 30 minutes of inactivity, 5 minutes is too short. Are you working in the cooperate network with proxy or the standard network without any special configuration? Also what is the browser you are running?