Answered

Problem creating task ticket in community 7.0.1 edition

5 years ago • updated by 5 years ago • 4

We already received "projectid may not be null" warning when creating tickets and tickets are not created. These are the error logs.

WARN org.springframework.context.support.ReloadableResourceBundleMessageSource:435 - Could not parse properties file [validation.xml]
java.util.InvalidPropertiesFormatException: org.xml.sax.SAXParseException; lineNumber: 7; columnNumber: 17; Document root element "validation-config", must match DOCTYPE root "null".
at sun.util.xml.PlatformXmlPropertiesProvider.load(PlatformXmlPropertiesProvider.java:80)
at java.util.Properties$XmlSupport.load(Properties.java:1201)
at java.util.Properties.loadFromXML(Properties.java:881)
at org.springframework.util.DefaultPropertiesPersister.loadFromXml(DefaultPropertiesPersister.java:78)

Caused by: org.xml.sax.SAXParseException: Document root element "validation-config", must match DOCTYPE root "null".
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:203)
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.error(ErrorHandlerWrapper.java:134)
at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:396)

Has anyone run into it?

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5 years ago

Meant to say We always get this error.

Answered

5 years ago

What is the java version you are using?

5 years ago

Oracle java 1.8. Found out it only breaks if I try to create new tickets from the New menu button on the top of the screen. If I open a project->ticket and then create a new ticket then it works fine. :)

5 years ago

Hum, it's strange! From the error log, I can not reproduce the issue. By the way, let see if it happens in the new MyCollab release.

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