Questions, issues or feedbacks of MyCollab are collected here

Error showing after started

Charlie 9 years ago updated by Nguyen 8 years ago 3

when i started mycollab it is working fine but in terminal showing some error ,

Dec 03, 2015 8:07:40 AM org.atmosphere.container.Jetty9WebSocketHandler onWebSoc ketError

SEVERE: {} Timeout on Read
at eadTimeout(
at illInterestedFailed(
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPoo
at org.eclipse.jetty.util.thread.QueuedThreadPool$ .java:555)
at Source)

please what is this error?why it is showing?


MyCollab should generate and display thumbnail of files

Oled 9 years ago updated 9 years ago 5
Hi team,
I upload the file in file management. I think you should support to display the image thumbnail let user can quickly recall what is the file they uploaded before. Is it easy to implement?


Running file multiple times

Ambarish 9 years ago 0

People may face issues running MyCollab on their Linux systems when they run the file. This is because there would be multiple instances of the MyCollab application created. So, you will have to kill the additional processes and ensure that you only run MyCollab once. This will solve the issue.


How do I use Time Tracking (community edition)

Hendrik Seibel 9 years ago updated by Nguyen 9 years ago 2
MyCollab V5.1.2 How do I use Time Tracking?

getting 503 after configuration screen

wasim shaikh 9 years ago updated by Nguyen 9 years ago 2

getting 503 after configuration screen of database/


Project Key Definition

csonon 9 years ago updated by Nguyen 9 years ago 1

Can someone provide details on the usage of Project Key? I have searched around the documentation and site and cannot find anything.


Mycollab Linux installation

goms balan 9 years ago updated by Nguyen 9 years ago 9

I Tried to install mycollab genric 5.20. jar file in my linux system bt int he set up assistant page im facing some problems it is throwing some error " cannot write settings to the server please contact our support..." pls help me


Edition Model

csonon 9 years ago updated by anonymous 7 years ago 1

I am a little confused with the edition model. In several places it is listed as community, premium and cloud. Other places it is listed as community, professional, and cloud. Are there two different middle versions (premium/professional)?

Is the professional level pricing also that of premium? Is it truly $30 a user per year? Will there be any other types of purchase plans for premium features? Have you thought about module pricing?

I am looking for community with only a couple of the features listed under the premium list, such as time tracking and performance boost.


Bug Resolution

csonon 9 years ago updated by anonymous 7 years ago 6

After creating, working on and fixing a bug item and marking it as fixed/resolved, the item is removed from the Bug view. It is still accessible from the main page of the project. Why is it removed from the Bug view? Is there a way to still see these items that are resolved/fixed without having to look at the timeline?

Nguyen 9 years ago

The community is usually released around 2-3 weeks so the maximum time is the next 2 weeks. You do not need to visit the website but whenever there is the new version then your app will inform to you and ask whether do you want to upgrade.

Hai Nguyen


Export time tracking into excel format

Benjamin Cooper 9 years ago updated by Nguyen 9 years ago 2
My team is using time tracking to log effort spending on tasks assignments. However, I can not find anyway to export time logging to excel format. Could you help?